Maintenance Made Simple

Maintenance Made Simple provides its customers peace of mind by delivering reliable
and professional property repair, improvement, and upkeep services.

MMS Opportunity

$215 Billion dollars was spent on Residential Remodeling and Maintenance Expenditures in 2005 in the United States alone, and it is anticipated that the market could top $359 Billion by 2015. The home maintenance and repair industry is expected to thrive during the next decade due to the increased spending from baby-boomers as they transition into retirement, emerging demand from younger generations as they balance professional and family pursuits, and continued trending of maintaining and repairing aging homes in large metropolitan areas.

MMS Philosophy

Maintenance Made Simple is a customer-focused solution provider, dedicated to re-defining the service experience. Our goal is to make maintenance simple for consumers and become their lifelong go-to partner for both home and commercial maintenance. MMS develops long-term relationships with customers to ensure that their on-going property upkeep is handled professionally and reliably. We understand our customer's needs for reliability and quality craftsmanship.

To accomplish our mission, we foster an environment of accountability with a passion for customer service. Our people are dependable, skilled, respectful and committed. Our focus to gain like-minded employees, owners, and craftsmen to exceed customer expectations is unwavering. We conduct business with integrity, and profit through excellence and customer satisfaction. We promote an ownership culture by taking responsibility for our actions. In an industry where the customer's needs more often than not come second to the bottom-line, Maintenance Made Simple exceeds expectations by:

• Understanding our customer's needs for availability
• Meeting the quality expectation needs of our customers
• Overseeing the maintenance and improvement needs of our customer's property
• Creating peace of mind by meeting our customer's needs and operating with a focus on always doing the right thing for those who entrust us with their business

MMS Franchise Ownership

By joining Maintenance Made Simple, small business owners receive professional credibility with a proven, systematic approach for success. Our owners become part of our dynamic and entrepreneurial community that works together to advance the MMS brand. The Home Office provides tools, training and on-going support that enables our franchise owners to excel. By choosing Maintenance Made Simple, owners are positioned in a unique and currently underserved niche market – the gap between simple handyman service and large remodeling companies. Maintenance Made Simple is committed to helping you achieve your dream of independence.

MMS Sample Offerings with All the Tools You Need

At Maintenance Made Simple we succeed when you do. We are committed to providing only the best tools and training available in the industry.

• Use of the MMS Customer Service Center (CSC) which processes inbound customers calls, schedules and confirms appointments, estimates small projects, resolves customer issues and provides post-job marketing services
• The proprietary MMS Jumpstart Program walks you through, step-by-step, the process of successfully opening your franchise
• We provide comprehensive initial and on-going training throughout the life of your business
• MMS' professional marketing image and brand makes it easy for our franchisees to attract the customers you want to serve
• We continually review and update our marketing manual, materials and approach to ensure we are delivering excellence to maximize the return on your marketing efforts
• MMS franchisees are eligible for preferred vendor savings and part of a national network of product offerings
• Through our craftsman certification process we prepare you to recruit, train and retain quality craftsmen who will help you deliver on the MMS brand promise

No Industry Experience Necessary!

We are looking for people throughout the country who have a commitment to service excellence, a strong work ethic and the entrepreneurial vision to be in business for yourself, but not by yourself.