Right at Home Honors Franchisees, Expands Franchise Opportunity

Posted on November 06, 2007 by Bill Dube

OMAHA, NE – Right at Home, an in-home supportive care service for seniors and disabled adults just wrapped-up its Fifth Annual ”Home Improvement” Conference for its franchise system in Omaha, NE.  With more than 70 franchise offices represented, the weekend was filled with jam-packed educational sessions and round tables.

Right at Home offered sessions and speakers on vast topics including: Workforce Hiring, Excellence in Customer Service, Time Management, Achieving Growth in Private Duty Home Care, Financial Management, Programs and Services and more.

The event culminated with Right at Home’s Fifth Annual Awards Ceremony, which highlighted top performers in the system through the Second Quarter of 2007.  Recognition included:

• Highest Annual Revenue - Carla Shepherd & Jacque Herdzina - Greater Wichita, KS

• Second Highest Annual Revenue - Mark Terry - Greater Colorado Springs, CO

• Third Highest Annual Revenue - Warren Miller - Montgomery Co., MD

• System Improvement Award Winner - Mark Terry - Colorado Springs/Denver, CO

• Rookie of the Year Winner - Rob MacNaughton – Portland, OR

• Level One Revenue Growth Recipients - 11 Offices

• Level Two Revenue Growth Recipients - 20 Offices

• Level Three Revenue Growth Recipients - 17 Offices

• Level Four Revenue Growth Recipients - 12 Offices

• Level Five Revenue Growth Recipient - 1 Office

Founded by former hospital administrator Allen Hager in 1995, Right at Home began offering franchises in 2000. Today, it has more than 100 offices operating in the United States and a total of 300 locations projected within the next five years.  

With the number of Americans over the age of 65 expected to skyrocket to 70 million over the next two decades and the resulting demand for senior home care services on the rise, business concepts addressing the needs of the aging population are fast becoming a dominating force in franchising.

Right at Home offers a variety of highly personalized and flexible home care services at reasonable rates for as little as a few hours per week to as much as 24-hours a day.  Services offered include light housework, meal preparation, medication reminders, shopping and errands, laundry, local transportation, companionship, bathing, and more.  Most offices also offer personal care services, such as assistance with bathing, eating, oral hygiene, toileting, and walking.

“We have discovered that the aging baby boomers are now increasingly faced with the challenges of caring for their aging parents, while trying to balance the responsibilities of their own busy lives,” said Allen Hager, founder of Right at Home. “Our services address that challenge by creating an option for families whose aging parent may need some extra help around the house, but is independent enough to live on his/her own.”

Right at Home offers a tremendous franchise opportunity ideal for nurturing and compassionate individuals with a positive attitude and an entrepreneurial spirit.  No previous medical or healthcare experience is required.   

The cost to open a Right at Home franchise ranges from $43,200 to $74,450, which includes an initial franchisee fee of $29,800.  Ongoing royalty fees amount to five percent of gross sales.  A typical franchise territory encompasses 300,000 to 500,000 individuals (approximately 35,000 to 40,000 seniors). 

As a benefit of joining Right at Home, franchisees will receive initial and ongoing support including an expansive two week training program at the company’s headquarters, access to the company’s propriety continuing education program Right at Home University, professionally designed marketing and advertising materials, a robust Intranet support site, informational newsletters, and much more. 

Franchisees will also have the advantage of Right at Home’s cutting-edge technology.  Some examples include electronic time and attendance solutions to track field staff, a national customer eNewsletter campaign, an exclusive medication compliance program, and online tutorials that help owners drive traffic to their individual Right at Home websites. 

“The core of this business is understanding and satisfying the needs of our clients,” said Hager.  “At the end of the day, our franchisees are successful business owners who also feel good about what they do. That’s what most people strive for in their jobs, and we offer it through a franchise where you can feel satisfied with your work and be your own boss. It’s the best of both worlds.”

About Right at Home

Right at Home offers in home supportive care and personal care assistance to seniors and disabled adults who want to continue to live independently.  Select offices provide skilled nursing home care as well.  Right at Home directly employs all caregiving staff, each of whom are thoroughly screened, trained, bonded and insured prior to entering a client’s home.  All ongoing care is monitored and supervised by local independent owners.  Right at Home’s national office is based in Omaha, NE with franchise offices throughout the United States.