About Us

Computer Troubleshooters is the world's largest technology services franchise network. Specializing in IT consulting and on-site computer services to small and medium sized businesses and home users.

Each Computer Troubleshooter, franchise is able to provide a comprehensive range of services either directly or through our extensive vendor support network. Some of these services may include:

• On-site Hardware & Software Installation and Support
• Network Installation, Maintenance, and Administration
• Data Backup and Recovery, Virus Protection & Spyware Removal, Security Analysis and Consulting
• Regular System Maintenance, New Installations & System Upgrades
• Website Design & Internet Services
• Mobile Device Support & Mobile App Development
• Technology Consulting & Strategic Planning
• Telecomm Services
• Remote Access and Diagnostics

Why Computer Troubleshooters

Large Potential Client Base

The pool of potential clients is vast given that virtually all small and medium sized businesses and home offices use technology in a variety of ways including computers, tablets, and networks and depend on them to be working properly. These business owners typically do not possess the skills, the time, or the desire to handle their own computer service, repair, and upgrades and they don't generally have the expertise to implement emerging new technologies such as VoIP, Secure Wireless networking, Mobile Devices, or Telecommunication solutions. This positions Computer Troubleshooters franchises to be an integral piece in one of the fastest growing industries.

Training and Support

We provide training on best practices, business plans, operations management, vendor relationships, continued technical training, marketing & sales training, and other essential pieces as you start your new Computer Troubleshooters franchise. The training does not stop there though, we have made additional training available throughout the year as new technology and vendor relationships emerge. We also hold national conferences so that franchisees can spend time together learning from one another and also from the National Head Quarters on new initiatives that are franchisee driven.

Preferred Relationships with Strategic Business Partners and Vendors

One benefit to being part of the Computer Troubleshooters franchise network is the ability to take advantage the strategic vendor relationships that we provide. We have spent hours negotiating and building vendor programs that give you access to the newest technology, and will save you time and money in your business. We have relationships with over 50 of the top technology vendors available, including Continuum, AVG, and AutoTask just to name a few and we are committed to making sure this list continues to grow.

National Branding

Our competition comes from both national chains, such as Geek Squad or Firedog, as well as local "mom-n-pop" independent computer service firms. Our experience shows that customers prefer the knowledge and accountability of a locally owned firm, but they also like the credibility and reliability of a nationally known brand. Computer Troubleshooters franchises offer the best of both worlds.

Ideal Candidate

Do you have the right type of professional experience and personality to be a Computer Troubleshooters franchisee?

Our most successful franchisees:

• Possess an entrepreneur's mind-set
• Are open to change and are able to adapt to advances in technology
• Have experience implementing and managing technology
• Want a business that makes a difference in their community

Testimonial

"Now as I look back on my decision to join Computer Troubleshooters I don't have a single regret. They have helped me every step of the way. They are much more than a Franchisor. They care whether or not I am doing well. Ideas flow freely, you can agree or disagree everyone is heard. I came from the Corporate World and had never experienced anything like this."
Being in business for yourself not by yourself
"truer words have never been spoken."
—Denise Farag, Computer Troubleshooter since 2002

WE ARE NOW ACCEPTING INQUIRIES FROM CANDIDATES WHO INTEND TO SELECT AND START A BUSINESS VENTURE WITHIN THE NEXT 3 TO 6 MONTHS! Our typical candidate Discovery Process takes approximately 6 weeks to complete. If you are not yet ready to commit to our Discovery Process, please consider us again in the future when the time is right.

WE ARE NOW ACCEPTING INQUIRIES FROM CANDIDATES WHO INTEND TO SELECT AND START A BUSINESS VENTURE WITHIN THE NEXT 3 TO 6 MONTHS! Our typical candidate Discovery Process takes approximately 6 weeks to complete. If you are not yet ready to commit to our Discovery Process, please consider us again in the future when the time is right.

Computer Troubleshooters is currently accepting inquiries from the following states: Alaska, Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Washington, D.C., Delaware, Florida, Georgia, Hawaii, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, North Dakota, Nebraska, New Hampshire, New Jersey, New Mexico, Nevada, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West Virginia, Wyoming.

Interested parties should have at least $20,000 in liquid capital to invest.