Sandler Training Announces New "Strategic Customer Care" Training Program

Posted on July 05, 2011 by Melissa Lim

Great customer service leads to long-lasting customer relationships and increased profits.  This is the cornerstone that the new "Strategic Customer Care" program from Sandler Training is built upon. 

Word of mouth has long been considered the most effective form of advertising, and with websites, blogs and social networks giving customers a platform to recognize excellent customer care (or, more commonly, call out poor customer service), paying attention to the vocal minority and providing quality customer service is more important now than ever before.

Sandler understands the value and the impact that customer care can have on a business (both the good and the bad) and has developed this new program to teach businesses how to care for customers with each truncation and to develop and maintain an ongoing relationship, leading to higher customer satisfaction and increased repeat business. 

The new program is available to Sandler Training customers as part of the award winning Sandler Training System.

About Sandler Training
Sandler Training was founded by David H. Sandler, building on the systems developed through his Sandler Selling System methodology in the late 1960's.

With more than 35 years of experience and 220 training centers nationwide, Sandler Training is a premier training and coaching service company with customers ranging from SMBs to Fortune 500 corporations.

Awarded the #1 ranking for training programs in Entrepreneur Magazine's "Franchise 500" for the last 10 consecutive years.