Mr. Appliance - Franchise

About Mr. Appliance

Since 1996, Mr. Appliance® has provided a variety of appliance repair services as a nationally recognized industry leader. Franchise owners in more than 320 locations experience the benefits of Mr. Appliance’s proven business model, including:

Recession-Resilient Model: With most households containing 6-8 major appliances, our service offering has the breadth to cover a variety of repair needs. Mr. Appliance franchise owners can capitalize on the increased demand due to modern appliance quality and a technician force that understands the biggest brands and latest trends.

No Industry Experience Required: By utilizing an executive ownership model where you make the decisions and manage your own business, you won’t need to hold a wrench to be successful, especially after hiring an expert staff.

Award-Winning Recognition: With more than 25 years of success, Mr. Appliance has been recognized by leading organizations within the franchising space, such as Entrepreneur Franchise 500®, Franchise Business Review Top 200, and Franchise Times Top 400®.

Why Choose Mr. Appliance?

Mr. Appliance is proud to be a part of Neighborly®, the world’s leading home services franchisor with 19 brands and more than 5,500 locations focused on repairing, maintaining, and enhancing properties. Utilizing decades of experience and scale from this multi-brand portfolio, our franchise owners enjoy distinct advantages like:

Prime Territories: With available territories in some of the fastest-growing markets, there’s ample space and demand to establish your franchise. Better yet, thanks to designated territories, you’ll be able to collaborate and share best practices with other Mr. Appliance locations instead of compete for the same customers.

ProTradeNet® Buying Power: Exclusively available to Neighborly brand franchise owners, you’ll have access to discounts and rebates from over 250 preferred vendors. In 2025, Neighborly brand franchise owners earned a collective $8.3M in rebates.

20% Veteran Discount**: We are proud to partner with VetFran and offer franchise fee discounts for qualified veterans. With more than 425 current Veteran owners across Neighborly brands, we’re committed to helping transitioning and current Veterans achieve their business goals.

Training & Support

Mr. Appliance franchise owners benefit from specialized training, operations, and support systems, including:

Training Program & Business Coach: In-depth marketing and sales training as you get started, plus a consultant to answer questions and provide guidance as you grow.

Local & National Marketing Expertise: SEO & PPC guidance set the stage for integrated plans and tactics in your market that focus on customer acquisition, retention, and reactivation.

Ongoing Education & Owner Collaboration: Comprehensive opportunities such as regional training events and national conferences to ensure you have the knowledge to function at the top of your game.

Digital Integration: In an increasingly tech-focused world, local landing pages, social media presence, and custom sales support software make it easier to provide the best experience for customers.

Ideal Candidate

Our franchise owners come from all walks of life. Some have held positions in corporate environments and are looking for a career change, while others have worked in the industry and are looking to lead their own business. No matter their background, our franchise owners embody characteristics such as:

• Entrepreneurial spirit driven to set and achieve goals
• Desire to build genuine relationships with customers, employees, and other franchisees
• Commitment to delivering consistent, high-quality service
• Accountable to financial responsibilities and requirements

The culture across the entire family of brands is embodied by the Neighborly Code of Values, which emphasizes the importance of fostering a set of ideals that guide the organization. These elements, while small to some, set Neighborly and Mr. Appliance franchise owners apart from the competition.

Franchisee Testimonials

"Being a franchise owner puts us in a unique position to help both our employees and our community."
- Bill Crane

"When I saw the opportunity with Mr. Appliance and having that sense of purpose on the same level that I had it with the military, if not more, it was a great opportunity and that's why I took it."
- Quentin Smith

"The benefit of being a franchise owner is that you have the freedom to run your own business but knowing that you're not alone."
- Regina Mathews

"It's cool to see employees make personal goals and to watch them accomplish those alongside accomplishing our business goals."
- Heather Johnson

* Refer to Item 19 of the 2025 Mr. Appliance SPV LLC Franchise Disclosure Document (FDD) for complete details.

** Refer to Item 5 of the 2026 Mr. Appliance SPV LLC Franchise Disclosure Document (FDD) for complete details.