Rapid Recovery

Q&A with Rapid Recovery Franchise National Service Manager, Les Rhynard

Rapid Recovery franchisees provide service to air conditioning and heating contractors, mechanical contractors, refrigeration contractors and facilities maintenance departments. Additionally Rapid Recovery provides service to landfills, salvage companies, demolition contractors, military bases and more. Please enjoy the Q&A session below with the National Service Manager, Les Rhynard to learn more about this fast growing franchise.

How was your franchise originally conceived and started?

We saw a need for HVAC, Refrigeration, Demolition Contractors as well as government agencies and in-house facilities teams in the area of increasing lost time due to refrigerant recovery, as well as the task of keeping the required EPA documentation.

What was your original vision for your company? How has that changed over time?   

Our original vision was to provide a value-added service to contractors to the point that it no longer made sense for them to try and complete refrigerant recovery with their own techs. It hasn't changed and we are still focused on re-purposing our customer's technician's time.

What do you believe is the single most important factor when choosing a franchise?   

Whether or not the opportunity you are looking at "is up your alley". You need to choose a franchise based on your skill set.

Why should someone choose your franchise over other similar franchises?       

This is a service-based business that is business to business. Working after hours and weekends is rare, and our customers appreciate you.

What makes your industry attractive?                 

There are lots of refrigerated appliances including drinking fountains, air conditioning units, refrigerators, refrigeration at grocery stores, and virtually every building you enter is air conditioned. That means you have a potential job at virtually every building you enter. Refrigerant recovery and the documentation is mandated by the government as a required practice for servicing units.

What types of qualities do you look for in potential franchisees?           

Potential candidates need a drive to succeed, the ability to think through processes, and the ability to cold call customers. This is a good fit for someone that understands what providing a value-added service really is.

How do territories work for yourfranchisees?  

We offer exclusive territories defined by MSA's

Where do you see your franchise in 5 years and 10 years?           

We are already the largest company in the US providing refrigerant abatement services. In five years, I expect that we will have widened the gap even further. The franchise network allows a better model since you have local owners in each market which further separates us from any competitors.

What is your favorite advice for new franchisees to help them succeed?              

You have to make sales calls every day.

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