What Is Refresh?

Renovations are exciting, but they’re also stressful. Between finalizing plans, managing tradespeople, finding funds, and tripping over various items in the middle of the night, renovating a home is typically one of the most hectic scenarios in the average homeowner’s life, because there are just so many components to think about.

It doesn’t help that the renovation industry is huge, confusing and fragmented either. This is where Refresh Renovations comes in. When a homeowner decides to update their home if they engage with Refresh, they don’t have to navigate the confusing rigmarole of the renovation industry. They sit down with a Refresh Renovation Specialist to discuss their ideas, their budget and their dreams, then Refresh makes it happen.

While we’re a renovation company, our value proposition isn’t so much about the house, as it is about the process and customer experience. Every Refresh franchise owner offers a standardized experience, which eliminates the stress and complexity of home renovations, while giving homeowners peace of mind, certainty around budget, and the realization of their dreams. Our renovation specialists communicate with everyone involved in the renovation process so the homeowner doesn’t have to, because we understand what is required for each part of the process, when in most cases the homeowner doesn’t know where to start.

What Do You Get With Our Franchise?

• The Power of a Market-Leading Brand
  • A unique concept
  • A trusted brand
  • A great customer experience
  • Part of a strong network
• Full Operational Business Support
  • A network of franchisees
  • Expert coaching and support
  • World-class IT system
  • Everything to run your business
• Powerful Lead Generation
  • Extensive marketing campaigns
  • Dedicated call centre
  • Effective lead-conversion tools
  • A strong pipeline of projects
• Partnership with Leading Industry Suppliers
  • Industry training programs
  • Partnerships with leading brands
  • Access to contractor networks
  • Group buying power

What Makes A Good Franchisee?

It’s important that the ‘fit’ is right for both of us. You’ll want to know exactly what Refresh can offer you, and that you will be supported in operating a successful business. Similarly, we want to ensure that new franchise owners have what it takes to succeed – and will add value to our Refresh Renovation brand.

• A Strong Business Focus
• Ambition To Grow
• The Level Of Commitment Required
  • Long-term commitment – at least 10-15 years
  • Commitment of capital; and the willingness to fund future expansion
• The Key Skills Needed
  • Previously run your own business; or have gained valuable and relevant skills from a career
  • Management skills to plan well, hire well, drive sales, and deploy your resources effectively
  • Provide great customer service and experience
  • Strong communication and presentation skills
  • Organized and hard-working

So, are you the right fit? As mentioned above, it’s important that the fit is right for both of us. That’s why, before inviting new franchise owners to come on board, we have a structured process that we follow. This includes scheduled sessions where we talk through our mutual expectations, and explain in more detail the skills and attributes needed to run a successful franchise.

We look forward to embarking on this next step of the journey with you!

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