Retaining Loyalty Since 1995

Industry Q&A with Karl Schmidt, President & Founder of RETAIN

Provide an overview/ description of your industry. Include reasons why it's a great industry to start a business in today. 

The auto industry spends over $700 on advertising per: calls. To get a vehicle sold. We can help them retain more customers. get more referrals and reduce the amount of money they spend on advertising.

How has your industry changed in the fast 10 years? 20 years? 

Technology has advanced.

What trends do you see in your industry over the next 5 years? Next 10 years? 

Becoming more and more important to do all you can to retain customers.

What is the biggest concern about your industry that a franchisee candidate should be aware of and investigate?

Their ability to sell to car dealers.

Why do you think your company stands out in the industry? 

Personalized software involving the customers photo, business building photo, owners photo, sates persons’ photo and so many other social media and review site aspects.

What makes your franchise/ business opportunity more attractive than your competitor's? 

Very little if any competition.

Describe the ideal candidate. Do you think your requirements are any different than your competitor's? 

Industry experience and contacts are important to reduce the sales cycle and experience quicker success.

What’s the strongest skill you require in a candidate? 

Sales ability

Describe the working environment of your franchisees. Is your environment typical of other companies in your industry? 

Work from home, mobile very flexible schedule.

Why has your company been successful? 

Founder worked very hard.

What advice would you give someone interested in buying a franchise in your industry? 

Have experience and great contacts if not be patient and learn the industry and don't give up.

How much experience in this industry should a franchisee candidate have should they consider buying a franchise in your industry? 

The more experience selling to car dealers and having contacts the better.

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