The Physicians Practice S.O.S. Group

Q & A with Regina Mixon Bates, CEO, The Physicians Practice S.O.S. Group

How was your The Physicians Practice S.O.S. Group originally conceived and started?

The CEO began independently consulting in 1999 with physicians and found that many were overwhelmed by not only trying to maintain the business side of their practice but also by the multitude of healthcare changes. As she helped them streamline and organize their practices, Ms. Bates came to be known as Ms. S.O.S. because she was frequently called upon to assist her clients with business crises. Being both consultant and educator during those years, Ms. Bates heard the cries of numerous physicians expressing a dire need for assistance with the many non-medical facets of their practice. In 2003, knowing she had acquired the breadth of knowledge and experience necessary to offer physicians a unique service - both a comprehensive business consulting and an educational package - she created The Physicians Practice S.O.S. Group in Atlanta, Georgia. Now the ever changing healthcare market has a need for better consultants to help serve the many needs of a medical practice.

What was your original vision for The Physicians Practice S.O.S. Group?

How has that changed over time? When I started the business I was only going to have it be an educational company but after doing seminars I often had participants asking if I could come to there practice to help them out so I began offering the consulting piece of the business.

What do you believe is the single most important factor when choosing a franchise?

How unique it is and whether the market is flooded with other business just like it.

Why should someone choose The Physicians Practice S.O.S. Group over other similar franchises? 

There are no other franchise opportunities like ours; we are offering a unique business to people who want something different in the healthcare field.

What makes your industry attractive? 

The ability to help a profession that will always be around.

What types of qualities do you look for in potential franchisees?

The ability to communicate and to deliver industry information in a clear concise manner.

What do your franchise fees and royalties cover?

Education, support, marketing material and advertising.

How do territories work for your franchisees?  

They will be assigned an area that covers a certain population and medical community.

Why has your the The Physicians Practice S.O.S. Group model been successful?

Every community has a medical community and every medical community needs our services in some form, whether it is educational services or practice consulting services.

Where do you see The Physicians Practice S.O.S. Group in 5 years and 10 years? 

In 5 years I want to have every territory sold and we want to have the premier healthcare consulting company in the country and in 10 years the company would have created a brand that anyone that comes behind us looks to us for support and advice.

What is your favorite advice for new franchisees to help them succeed?

Create a no matter what mind set and take every other option off the table. Winners never quit and quitters never win!

What would you tell potential franchisees that may be nervous about the financial burdens of starting a franchise? 

Any business requires a lot of attention when you start it, you worry about whether you have or need certain things, the suite of manuals, the startup coach you have and the training help to relieve many of those things.

On average, how long does it take to start a new franchise from the franchisees point of view?

30-45 days with the help of your start up coach.

What was your background and experience before founding The Physicians Practice S.O.S. Group? 

My Background has been in healthcare for 29 years, I worked for insurance companies and medical practice and am also certified in coding, compliance and medical office management.

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