Touching Hearts at Home

The heart of home care.

2019 Costs & Fees

Liquid Capital Required:$50,000
Net Worth Required:$100,000
Total Investment:$50,000 - $75,600
Franchise Fee:$39,500

Franchisor Details

Total Units:50
Year Founded:1996
Franchising Since:2007
Home Office: Minneapolis, Minnesota
Awards:
Top 100 Most Affordable Franchise; Franchise 500; Franchise Gator Top 100; Franchise Gator Fastest Growing Franchises; Franchise Gator Top Emerging Franchises

About Touching Hearts at Home

Touching Hearts at Home is a unique, non-medical home care company that began in St. Paul, Minnesota, in 1996. Due to so much interest in our unique and compassionate approach to in-home care to seniors and others, which we see as a privilege that must be met with great integrity, we began franchising in 2007. We have been growing in across the United States ever since, as franchise owners in markets of all sizes find success with the affordable Touching Hearts at Home opportunity, which values empathy and the belief in the dignity of all people.


10% Franchise Fee Discount To All Veterans


Why Touching Hearts at Home?

Serving clients today, planning for tomorrow

The senior-care industry is a dynamic, rapidly evolving segment of healthcare. About 20% of the total U.S. population, or 54 million people, are senior citizens. As the Baby Boomer generation, those born from 1946 to 1964, continues to age 10,000 people will turn 65 every day for the next two decades. Seniors' longevity with a desire to stay in their own homes is driving the demand for non-medical in-home care. At Touching Hearts, we are prepared to meet their increased needs, so consider becoming a part of a franchise dedicated to being the solution of choice.

Our experience lets you start strong and grow stronger

Touching Hearts at Home franchise owners draw from a corporate team with a wealth of experience. For instance, founder and CEO Renae Peterson has extensive ownership experience in the non-medical in-home care services industry. Prior to franchising Touching Hearts in 2007, she owned and operated a senior-care business for 11 years. Renae was also a successful franchisee with Merry Maids, one of the largest home service franchises in the country, founded by her brother Dallen Peterson.

Serving and enriching the lives of clients is our passion

Improving the lives of the clients we serve is our driving passion. Delivering on the promise of quality care ensures a rewarding and successful partnership for all. Create a business that is a true community asset, making a difference in the lives of clients and their families every day.


Personalized Training & Support

We know the success of our franchise owners, and the care they provide, are at the heart of our success and growth as a company. That’s why our franchise owners receive the training and support they need to meet Touching Hearts’ high standards of quality. That includes:

  • A comprehensive onboarding process that includes several days at our corporate training site. This hands-on experience usually involves three or four new franchise owners, so that they can learn as a team, support each other and forge bonds that will prove invaluable as they collaborate on best business practices and grow their operations.
  • Ongoing support, including webinars, on-site visits, conference calls and our annual owners meeting ensure that no franchise owner is ever more than a phone call or email away from the answers or advice they need.

Ideal Candidate

Who makes a great Touching Hearts at Home franchise owner? We believe that in order to be successful in this business, a potential franchise owner should be/have:

  • A people person
  • Management skills or training
  • Someone focused on achieving the best result, and is willing to do so by putting the welfare of their clients first

While a sales and marketing background isn’t necessary, nor is any prior medical experience or training, having any of those skill sets can be a valuable asset for a Touching Hearts at Home franchise owner.


Testimonials

“My life journey led me to desire to own and operate a business where I can help people, make a difference in the community and ensure lasting financial stability for my family. The decision to pursue Touching Hearts at Home was a very easy one for me. From the first phone call with Scott, I knew this was where I needed to be. The Touching Hearts at Home franchise is a family. Renae is the kindest, most supportive and intelligent CEO you will ever have the honor of working with. The entire franchise truly cares about each and every one of us. I always feel welcome, supported, and appreciated even though I'm the one who is deeply grateful for this opportunity. I had the freedom to negotiate my territory, received exceptional training and support materials, as well access to one on one support as often as I need. I network with the other owners for additional support and this is truly a fun family of successful entrepreneurs. I would highly recommend this company to anyone!”
— Holly Hill, Owner, Touching Hearts At Home DFW Metro

“After more than a decade in the corporate world, we knew it was time for a change. When we decided we wanted to own a franchise, we began the process of researching the best in the industry. When we first spoke to Touching Hearts at Home, we immediately connected with how down to earth and open they were. They made time to walk us through at our pace and connected us with other owners that were welcoming and willing to share their experiences. This process revealed to us how truly special the culture is; it is more than a business, it is a family. With an industry that is growing rapidly, it was critical to us to have a lot of runway with regards to the size of territory we wanted. Additionally we required the flexibility to be the type of owners we wanted to be while respectfully representing a tremendous brand. Approaching 1 year in business, we know we made the right choice with the right industry at the right time but more importantly, we know we joined the right family. We would, and have, recommended Touching Hearts at Home to others looking for a premium brand in a growing industry backed by an amazing support team.”
— Chad Sutkay, Owner, Touching Hearts At Home Racine, WI

“I became interested in a starting a new career in Home Services after navigating through the care giving process with my elderly father. I interviewed many franchises but partnered with Touching Hearts at Home because of the culture. Some of the other groups that I interviewed run their organizations with the sole focus being on the bottom line. Touching Hearts at Home is different. Renae Peterson, the CEO & Founder, is accessible and has a heart of gold. She allows her franchisees run their own business while being there for support. Touching Hearts at Home is more than a business - it is family.”
— Jeff Bryck, Owner, Touching Hearts at Home Elmhurst, Illinois

“I approached Touching Hearts at Home, as I was seeking to partner with a Franchisor that had a great reputation and was recognized on a national level. Touching Hearts at Home has successfully achieved both, meanwhile having markets that are not over-saturated with an excessive amount of offices. With ongoing post-training support from the corporate office and that of my peers, I have the necessary resources to guide me on my path to success. I would recommend Touching Hearts at Home to anyone wanting to join a group of experienced leaders that know what it takes to grow a thriving Home Care business. I know I made the right decision in joining the Touching Hearts at Home family!”
— Allan Hunt, Owner, Touching Hearts At Home Texas


Is Touching Hearts Right For You?

At Touching Hearts at Home, we take an educational approach to the discovery process. Our goal is to help you gain a greater understanding of the business of providing in-home non-medical care, primarily to seniors, We have a lot of information to share, and we also want to learn about you as we have those conversations. Together we will help you decide if a Touching Hearts at Home senior care franchise is right for you.

We invite you to become part of our growing organization of thoughtful, committed and successful people making a difference in the field of senior care.

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To get more information on Touching Hearts at Home

Please call Scott Kummel directly at (952) 698-5422.


Please Note:

Touching Hearts at Home is currently accepting inquiries from the following states: Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, D.C., West Virginia, Wisconsin, Wyoming.

Interested parties should have at least $50,000 in liquid capital to invest.

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