Children’s Lighthouse® has received World-Class Franchise® certification from the Franchise Research Institute®.
The recognition comes after an independent franchisee validation survey conducted by the Franchise Research Institute, in which 78% of all Children’s Lighthouse franchisees participated. The survey was designed to determine the quality of 10 key metrics crucial to franchisee success within the Children’s Lighthouse franchise system.
“One of the most important means of creating and maintaining a truly successful franchise system is to meet or exceed the expectations of its franchisees,” says Jeff Johnson, Founder and CEO of the Franchise Research Institute. “A key step in this process is to obtain open, honest feedback from franchisees through confidential, third-party research. Children’s Lighthouse was not afraid to ask their franchise owners tough questions, and their high marks provide scientific documentation that they are consistently meeting franchisees’ needs.”