Expedia CruiseShipCenters, an Expedia Inc. travel business, was recently recognized by the Franchise Business Review as a top franchise system in 2013. The company was ranked as number 38 in the 2013 Top Franchise Systems list.
"We are honored to receive this award, which wouldn't have been possible without the dedication of our franchise partners," said Matthew Eichhorst, President of CruiseShipCenters. "It is important for franchise systems to survey their franchise owners to truly get a sense of their satisfaction. The feedback that we receive is essential to the continuous improvement of our system and ultimately, the growth of our company."
Franchise Business Review conducts thousands of surveys every year with some of today's top franchise brands. More than 150,000 franchisees, from over 700 different companies, took part in the 2013 survey. Franchise Business Review surveyed an array of franchisees, industries, and business sizes to vary information given. The survey revealed CruiseShipCenters as a Top 50 franchise with one of the highest overall franchisee satisfaction ratings.